It's important that you add my email address firstname.lastname@example.org to your trusted senders/whitelist. This will ensure my emails do not get marked as SPAM and you end up missing out on important information.
Check out how to whitelist an email address in Gmail, Yahoo or Outlook which covers the steps to whitelist our email address for the most popular email clients. The process is similar for all email clients. Simply google "how to whitelist an email address in xyz" replacing the xyz with the name of the email client using, and you should find whitelist instructions.